Case file — James River Auto (Richmond, VA). Profile: independent seller of family SUVs and sedans; ~22 years trading; ~86 vehicles listed.
Lot address: 6893 Family Plaza, Richmond, VA. Visitor parking: Front-lot customer stalls facing the office; overflow on the side street near Richmond lot gate.
Signals checked: state license (current); doc fee $599 (disclosed); outside inspection permitted, including off-site; title-in-hand ratio ~90%; after-sale terms a 30-day/1,000-mile powertrain warranty.
Finding: claims substantially verified; pricing pressure concentrates in accessory add-ons rather than the vehicle line. Negotiable, therefore noted rather than flagged.